Prior to initiating a referral to Tidal Family Support, take some time to understand Tidal Family Support and our goal of assisting families during periods of change. Get to know our team, visit our website, and review the services we provide.
Understand the different types of contact that are available
At Tidal Family Support, below are two examples of the types of contact:
Supervised Contact
– A higher level of support where a trained supervisor is present throughout the session. This is used when there are safeguarding concerns, or when contact needs to be closely monitored to ensure the child’s well-being.
Supported Contact
– A safe, neutral space where contact can take place with light-touch support from a contact worker. This is often suitable when there’s no significant risk to the child, but communication between adults may still be challenging.
Decide if Tidal Family Support is the right choice for your service user
Check to see whether the services we offer are appropriate for your circumstances. Feel free to get in touch with our Senior Leadership Team for more details and advice if you’re unsure.
Following receipt of your referral form, the senior Leadership Team will review all of the information you have submitted. If we agree to accept your referral, we will contact you to go over the next steps, address any questions you may have, and provide you details about our procedure.
The Service user will need to agree to the Centre Terms and Conditions
We will ask for you as the referrer, to complete the necessary terms and conditions paperwork with the service user (s). Tidal will meet with the relevant Foster Carer/Carer and a pre-visit will be completed for the child/children in their care.
After the meeting, we will work with you collaboratively to create a tailored plan for contact. This plan will outline the frequency, duration, and specific details for the contact sessions.
With the plan in place, contact will commence at Tidal Family Support or in the community. Our dedicated staff will ensure a safe and neutral space for positive interactions between children and their families for whom they do not live with.