Referral

Learn about Tidal Family Support

Prior to initiating a referral to Tidal Family Support, take some time to understand our goal of assisting families during periods of change. Get to know our team, review our website and the services we provide.

Understand the different types of contact that are available

At Tidal Family Support, we offer two types of contact:

Supported Contact

– A safe, neutral space where contact can take place with light-touch support from a contact worker. This is often suitable when there’s no significant risk to the child, but communication between adults may still be challenging.

Supervised Contact

– A higher level of support where a trained supervisor is present throughout the session. This is used when there are safeguarding concerns, or when contact needs to be closely monitored to ensure the child’s well-being.

Decide if Tidal Family Support is the right choice for you

Check to see whether the services we offer are appropriate for your circumstances. Feel free to get in touch with our staff for more details and advice if you’re unsure.

Complete our Tidal Family Support Referral form.

Please email the centre on info@tidalfamilysupport.org.uk to receive a referral form.

This form is designed to help us better understand your needs, ensuring we provide the most appropriate support.

Await contact from Tidal Family Support

Following receipt of your self-referral form, our staff will go over all of the information you have submitted. If your case (SITUATION) is a good fit for our services, we will contact you to go over the next steps, address any questions you may have, and provide you details about the procedure.

Attend Initial Terms and Conditions Meeting

A preliminary consultation is planned to gain a better understanding of your particular circumstance. This could entail talking about the dynamics of the family, any worries you may have, and the objectives you aim to accomplish with Tidal Family Support’s assistance.

Plan for family time

After the meeting, we will work collaboratively to create a tailored plan for contact. This plan will outline the frequency, duration, and specific details for the contact sessions.

Begin family time sessions

With the plan in place, contact will commence at Tidal Family Support or in the community. Our dedicated staff (TEAM) will ensure a safe and neutral space for positive interactions between children and non-residential parents.

On-going support

Tidal Family Support is committed to ongoing support. Regular reviews and assessments will be conducted to ensure effectiveness of the contact sessions. Adjustments can be made to the plan as needed. If required, formal report will be prepared for Legal or Judicial professionals.

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