At Tidal, we understand that seeing someone you haven’t been with in a while can bring up all kinds of feelings. You might feel excited, nervous, unsure, or even a bit of everything at once — and that’s totally normal.
Our contact centre is a calm, safe place where you can spend time with your parent, grandparent, or other family members who don’t live with you. Everyone at Tidal is here to help you feel comfortable, respected, and supported during your visit.
We’ll show you around so you know what the centre looks like.
We’ll explain how everything works, and what your time here will be like.
You’ll have the chance to ask questions and share anything you’re unsure about.
You’ll see some of the things we have for you to do — like games, books, crafts and more.
You won’t be visiting forever — just for a while. Our job is to help make things easier for you and your family, and to help everyone feel more confident about spending time together.
You’re not alone — we’re here to help, every step of the way.
